​We do our part to protect you when buying used items from us. Kindly note the following:

  • You must pay for items purchased before delivery

  • You are responsible for delivery charges of items purchased 

  • You should inspect that goods are in good condition when delivered and fill out the delivery form made available. Should damages occur while items are in transit, RE should be contacted immediately for a follow up.

  • If as the buyer, you are not satisfied with items due to inaccurate information on our site, we take responsibility and accept returns same day as the delivery day and you will be refunded all monies paid including delivery charges

  • If as the buyer, you are not interested in the items anymore, we understand this happens and we accept returns same day as the delivery day and the you will be refunded all monies paid except delivery + return charges and a chargeable handling fee

  • All sales after the return window expires are final and purchase costs are NON REFUNDABLE OR EXCHANGEABLE.

  • Buyers should note that all consigned items listed by RE have being thoroughly vetted by RE but are sold without warranties.